Privacy policy
Privacy policy
PRIVACY POLICY
INTRODUCTION
Coofandy ("we") attaches great importance to the protection of users' privacy and personal information. When you use our products and/or services, we may collect and use your relevant information. We hope to use "Coofandy Privacy Policy" ("this privacy policy") to explain to you how we collect, use, store, share and transfer this information when you use our products and/or services, and the access we provide you, update, delete and protect this information.
If you have any questions about this privacy policy or related matters, you can send an email to coofantyclothing@gmail.com.
- How We Collect and Use Your Personal Information
We will only collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey. The personal information involved in this privacy policy includes: basic information (including name, birthday, gender, address, phone number, e-mail address); network identification information (including system account numbers, IP addresses, email addresses); personal property information (transaction and consumption records, and virtual property information such as coupons, etc.); personal common device information (including hardware model, device MAC address, operating system type, etc. that describe the basic situation of personal commonly used equipment);
We will only collect and use your personal information for the following purposes:
- Necessary Functions for Online Shopping
- User Registration
You first need to register an Coofandy account to become an Coofandy user. When you register, you need to provide us at least the Coofandy account name, password, and email address that you are going to use.
- Product Information Display and Search
In order to allow you to quickly find the goods you need, we may collect device information, browser type to provide you with the best way to display product information. We will also use your above-mentioned information in order to continuously improve and optimize the above-mentioned functions.
- Place An Order
When you are ready to settle the goods in your shopping cart, the Coofandy system will generate an order for you to purchase the goods. You need to fill in at least your consignee's name, and delivery address in the order. At the same time, the order will contain the order number, the information about the goods or services you have purchased, the amount of payment you should pay, and the payment method;
All the above information constitutes your "order information". We will use your order information to verify your identity, confirm transactions, pay and settle, complete delivery, inquire about orders for you, and provide customer service consultation and after-sales service; we will also use Your order information to determine whether your transaction is abnormal to protect your transaction security.
- Payment
After you place an order, you can choose payment services provided by Coofandy's affiliates or third-party payment institutions that cooperate with Coofandy. The payment function itself does not collect your personal information, but we need to share your Coofandy order number and transaction amount information with these payment institutions so that they can confirm your payment instructions and complete the payment.
- Delivery of Product Or Service Functions
After you place an order and choose cash on delivery or online payment, Coofandy's affiliates or a third-party delivery company cooperating with Coofandy will complete the delivery of the order for you. You know and agree that Coofandy's affiliates or third-party delivery companies cooperating with Coofandy will use your order information to ensure that your ordered goods can be delivered safely.
- Customer Service and After-Sales Functions
Our customer service and after-sales functions will use your account information and order information. To ensure the security of your account, our customer service may use your account information to verify your identity with you. When you need us to provide customer service and after-sales service related to your order information, we will inquire about your order information. You may provide information other than the above information when communicating with our customer service staff, such as when you request us to change the delivery address, contact person or contact phone number.
- Functions Necessary to Improve Our Products and/or Services
We may collect your order information, browsing information, and your hobbies to show you the information about the goods or services you are interested in; or when you search, show you products you might want to find.
- Functions Necessary to Ensure Transaction Security
In order to improve the security of the system when you use our products and/or services, prevent phishing website fraud and protect account security more accurately, we may learn about your browsing information, order information, your commonly used software information, and device information to determine the risk of your account, and may record some links ("URL") that we think are risky; we will also collect your device information to analyze Coofandy system problems, count traffic, and troubleshoot possible risks, Troubleshoot when you choose to send us unusual information.
Situations That We Do Not Need Your Authorization to Use Personal Information:
- Related to national security and national defense security;
Related to public security, public health, and major public interests;
3. Related to criminal investigation, prosecution, trial, and execution of judgments;
4. To maintain personal information subjects Or other personal life, property and other major legal rights and interests but it is difficult to obtain the consent of the person;
5. The personal information collected is disclosed to the public by the personal information subject;
6. You are collected from the legally publicly disclosed information Of personal information, such as legal news reports, government information disclosure, etc.;
7. Necessary for signing a contract according to your requirements;
8. Necessary for maintaining the safe and stable operation of the products and/or services provided, For example, discovering and disposing of malfunctions of products and/or services;
9. Necessary for legal news reports;
10. When academic research institutions conduct statistics or academic research based on the public interest, and provide academic research or descriptive results externally, De-identifying the personal information contained in the results;
11. Other situations as required by laws and regulations.
Rules for The Use of Your Personal Information:
We will use the collected personal information in accordance with the provisions of this privacy policy and in order to realize the functions of our products and/or services.
Please note that all personal information you provide when you use our products and/or services will continue to be authorized during your use of our products and/or services unless you delete it or refuse to collect it through system settings we use. When you log out of your account, we will stop using and delete your personal information.
We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, executing payments, delivering purchased products or services, sending you information or updates or otherwise servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release
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